HIRO Diapers

HIRO Diapers are the world’s first truly naturally degradable, high-performing diapers — soft on skin, tough on leaks, and powered by plastic-eating Mycelium to return to the Earth.

Frequently Asked Questions

Why is unbleached better?

Unbleached cotton retains its natural waxes and oils, which makes it naturally hydrophobic and ultra-soft against baby’s skin. It skips harsh processing and showcases the true texture of nature—safer for baby, gentler on the planet.

Why no blue line?

We intentionally removed the wetness indicator (aka the blue line) because it contains Bromothymol Blue, a chemical we choose not to include. It was invented to drive consumption, not because parents asked for it. HIRO Diapers are free from this and other unnecessary additives. Read more in The Truth about Diapers.

Way less plastic? Do they still perform?

Yes. HIRO Diapers use less plastic without sacrificing performance. In third-party lab tests, our diapers matched or outperformed leading natural brands in absorbency, dryness, and speed—keeping babies dry for up to 12 hours, day or night.

Is the mycelium in the diaper?

Nope! While foodgrade safe, the SuperHIRO Mycelium only come into play after diaper disposal. You drop a HIRO Pouch into the soiled diaper—never in direct contact with baby—and that’s when the fungi get to work breaking down waste.

How do they reduce the risk of rash?

HIRO Diapers are hypoallergenic, dermatologist-tested, and made with super soft, breathable materials that keep baby’s skin dry and comfortable. They’re free from harsh chemicals, chlorine, bromothymol blue wetness indicator, fragrances, lotions, and dyes—all common irritants that can lead to diaper rash.

Are they totally chlorine free?

Yes. HIRO Diapers go beyond the industry standard and are made with absolutely no chlorine bleaching. Our cotton and pulp are processed using totally chlorine-free (TCF) and oxygen-based methods.

Is the Mycelium safe for my baby?

Yes. The Mycelium used in HIRO Pouches are organic, culinary-grade, non-GMO, and never come into contact with your baby. The pouch stays sealed inside the diaper until it’s discarded, where it activates safely in landfill conditions—not in your nursery.

How can Mycelium actually break down plastic?

Mycelium are nature’s most powerful decomposers. Our proprietary MycoDigestible™ technology uses a blend of shelf-stable Mycelium that activate when exposed to moisture. These Mycelium release enzymes that break down plastic at a molecular level, transforming it into environmentally safe matter—no microplastics, no greenwashing.

What are your diapers made of?

Diaper Ingredients

Absorbent core

  • Softwood fluff pulp from sustainably managed forests
  • Cleaned using a Kraft chlorine-free process
  • Sodium polyacrylate (SAP) for absorbency

Diaper layers & components

  • Backsheet: Natural cotton and polyester with recycled content
  • Topsheet: Polypropylene
  • Acquisition layer: High-loft nonwoven polyester
  • Fastening system: Polypropylene/polyethylene, film, and adhesive

Packaging

  • Made with up to 25% recycled polyethylene

Topsheet (The Layer That Touches Baby’s Skin)

Material

  • 100% polypropylene

What it does

  • A soft, breathable nonwoven that stays dry to the touch

Why it matters

  • Chosen for its gentleness and low risk of irritation
  • Hypoallergenic
  • Dermatologist tested
  • No bleach, no lotions, no fragrances, no dyes

Looking ahead
Today, we use polypropylene because it delivers excellent dryness and skin safety. We’re actively exploring plant-based, unbleached alternatives that maintain performance without relying on chemical softeners or bleach.

Why did you discontinue wipes?

We've decided to discontinue wipes so we can stay focused on what we do best — creating
high-performing diapers that return safely to the Earth. A few reasons drove the decision:

  1. Even "99% water" wipes need preservatives. That last 1% has to keep the wipes
    shelf-stable, which means preservative chemistry we don't believe is ideal for your baby's
    most sensitive skin.
  2. Wipes work against our fungi. Those same preservatives can inhibit the friendly fungi
    that power our MycoDigestibleTM technology — undermining the very thing that makes a
    HIRO diaper biodegrade.
  3. "Biodegradable" wipes aren't really. Even wipes marketed as biodegradable can take
    decades to fully break down, and many never do in the conditions they actually end up in.

Our recommendation: a soft cotton washcloth with warm water at home, and a small
dampened cloth in a wet bag for the diaper bag. We're iterating on a better solution to make
sure all our standards are met.

Subscription Basics

How does a subscription work?

Our subscription is here to make life easier. Choose your cadence, and we’ll gently take care of the rest - your essentials arrive on a rhythm that works for your family, without last-minute runs or mental load. You’ll also receive any subscriber savings as a thank you for being part of our community.

Can I change how often my subscription ships?

Yes - always. Your needs evolve, and your subscription can too. Log into your account, head to My Subscriptions, and choose a new delivery frequency anytime.

Can I update my subscription details?

Of course. Inside your account dashboard, you can update your shipping address, payment method, or delivery schedule whenever you need. And if something feels confusing, our support team is always happy to help - email us at hello@hirodiapers.com.

Can I pause my subscription?

Absolutely. We believe in flexibility. You can skip or pause deliveries by going to your subscription settings and selecting Edit Frequency, then choosing how many weeks you’d like to skip.

Can I cancel anytime?

Yes - no pressure, no hoops. You can cancel anytime from your account under Manage Subscription. Your cancellation will take effect after your current billing cycle.

What happens after I cancel?

You’ll continue to have access through the end of your current subscription period, and you won’t be charged again. You’re always welcome to return whenever it feels right.

Account & Billing

What account details can I update?

Inside your secure account dashboard, you can update your email, shipping and billing addresses, and payment information anytime.

How do I update my payment method?

Go to Manage Payment Method in your account and add or update your card details to ensure smooth future shipments.

Why did my payment fail?

Sometimes payments fail due to expired cards, bank holds, or spending limits. If that happens, simply update your payment method and retry - easy and quick.

Can I view past orders and billing history?

Yes. Your account dashboard includes an Order History section where you can see past orders, invoices, and billing dates.

Orders & Shipping

How do I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details. You can also find tracking information anytime under Orders in your account.

How do I change my shipping address?

You can update your shipping address under Account > Manage Address. Just be sure to make changes before your next order processes.

Do you ship internationally?

At this time, we ship within the mainland U.S. only.

Promotions & Discounts

Do subscribers receive discounts?

Yes. Subscribers often receive ongoing savings and occasional exclusive offers. Check our subscription terms for the most current details.

Can I use promo codes on subscriptions?

Promo codes may be applied at checkout or within your account, depending on the offer. Some promotions apply only to first-time orders.

Support

How can I contact support?

We’re here for you. Email us anytime at hello@hirodiapers.com or reach out through the support form in your account dashboard.

Can I manage my account via text (SMS)?

If applicable: Yes - we offer SMS updates and simple commands to help you stay in control of your subscription.

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